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If you experience any problems ordering online, please give us a call at 604-637-7763 or email us and we will be glad to call you. Thank you very much. 
Our secure server features the latest 256 bit encryption technology. Windows 98 and older operating systems may display a random pop-up security alert when you click on SUBMIT ORDER. Using older operating systems in no way affects the security or encryption of your transaction as it runs through our server using the latest technology.
If you have any concerns or would like to place your order by phone, please give us a call at 604-637-7763 or email us, and one of our friendly sales representatives will call you at your convenience.
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When ordering replacement parts, pond treatments or other supplies you use on a frequent basis, please consider placing one larger order vs. several smaller orders throughout the year and save on shipping costs. Shipping & handling is only $ 9.99 for all orders up to a $ 149.99 value.
To adjust the quantity of an item, simply change it to the desired value and click on "Recalculate". To delete an item, simply change the quantity to 0 and click on "Recalculate".

All prices are in US Dollars. A shipping & handling fee is automatically applied to your order ($ 9.99 for all orders up to $ 149.99, $ 12.49 for all orders between $ 150.00 and 249.99, $ 14.99 for all orders between $ 250.00 and 499.99, $ 19.99 for all orders between $ 500.00 and $ 749.99, $ 24.99 for all orders between $ 750.00 and $ 999.99, and $ 29.99 for all orders $ 1,000.00 and over).
This applies to all items identified by ** next to the price and shipped within the 48 States. For all other items that may incur an extra charge, such as larger pond liners weighing over 150 lbs. or shipments destined for Alaska, Hawaii, Puerto Rico, or any other location outside of the 48 States, we will quote shipping charges separately and contact you before processing your order.

If you get a "PAGE NOT AVAILABLE" or similar error message after clicking on the "SUBMIT ORDER" button below, please go back to this page and try again.
Thank you very much.

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If you have made any changes to your basket quantities, please be sure to click on "Recalculate" before submitting your order.

All 115 Volt electrical equipment must be plugged into a properly grounded and GFCI (Ground Fault Circuit Interrupter) protected 115 Volt outlet only. An approved transformer must be used for all low-voltage equipment.