Return Authorization

As part of our commitment to superior customer service, we administer all manufacturer’s warranties on products purchased through us. Please contact us for any warranty issue you may have. Warranties are handled quickly and efficiently, with replacement products shipped as soon as possible.

Please note that repair or replacement of any product does not extend its manufacturer’s limited warranty or begin a new manufacturer’s limited warranty period.

Please do NOT return defective products without contacting us first. To request a Return Authorization Number, please fill in the fields below. Everything you need is on your bill of sale. We will get back to you with complete return instructions and the return shipping address for one of our U.S. shipping depots.

 

Your Name:

City:

State:

Zip Code:

 

Phone Number:

Best time to call:

Your Email (required):

 

Invoice Number:

P.O. Number:

Date of Purchase:

 

Part Number:

Description:

Quantity:

 

Part Number:

Description:

Quantity:

 

Part Number:

Description:

Quantity:

Comments

Oase FiltoClear Pond Kit
Pond Kits

Little Giant F30-4000 Wet Rotor Pump
Pumps

Aquascape UltraKlean 2000 Pressure Filter - Replacement Parts
Filters

Oase LunAqua 10 Pond Light
Lighting

Savio FilterWeir 16
Waterfalls

ProEco Products 3-Tier Adjustable Fountain Nozzles
Fountains

Welcome to our new mobile friendly website. Serving the pond and water garden market since 1986 and selling online since 1997, PondUSA.com is one of the original Internet mailorder companies and the oldest Oase dealer in North America. For over 30 years, thousands of Americans from coast to coast have come to rely on us for expert advice and quality products.

PondUSA.com is an authorized dealer for all major manufacturers, such as Aquascape, Aqua UV, Atlantic Water Gardens, Danner, Kasco, Oase, Performance Pro, ProEco Products, Savio, Sequence and many more.

Please contact us for any questions you may have about ponds and water gardens.

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PondUSA.com are an Oase Authorized Web Retailer PondUSA.com are an Atlantic Water Gardens Approved Reseller PondUSA.com are a Savio Authorized Dealer